At Blossom Boutique, our goal is to ensure that you are completely satisfied with your floral purchase. If for any reason you are not entirely happy with your order, we’re here to help.

Refunds

We offer refunds on floral arrangements within [number of days] days of purchase. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that we do not offer refunds on perishable items such as fresh flowers.

To request a refund, please contact our customer service team at [contact email] with your order details and reason for the return. Once your request is received and approved, we will initiate a refund to your original method of payment. Please allow [number of days] for the refund to process.

Returns

If you receive a damaged or defective floral arrangement, please contact us immediately at [contact email] to arrange for a return or exchange. We will work with you to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.

Non-Refundable Items

Please note that certain items are non-refundable, including:

  • Customized or personalized arrangements
  • Sale or clearance items

Contact Us

If you have any questions about our Refund and Returns Policy, please don’t hesitate to contact us at [contact email]. We’re here to assist you and ensure that you have a positive shopping experience at Blossom Boutique.